Description
Naomi Golan, the creator of the Golan Model of Crisis Intervention, describes a crisis as a person who faces a situation in which they feel so overwhelmed they go from a state of “balance to imbalance, and ultimately back again.”
Almost all clinicians deal with crisis management at some point in their career. Unfortunately, training in crisis work often comes after encountering a client in crisis. The clinician may be intuitively adept at helping the client go from “imbalance to balance” but does not know how to document the process.
Crisis management is hard work. Documenting it shouldn’t be.
The Documentation Wizard Crisis Management Intervention Prompts are based on Burl Gilliland’s and Richard Keith James’ six-step crisis intervention strategies. The model focuses on listening and taking action. Assessment is part of every step. Empathy is essential throughout.
Written using behavioral language that everyone can relate to, these interventions can apply to any therapeutic modality used. The six steps are named and defined with a goal for each step. Each intervention is followed with a rationale for usage, so the reasoning is clear.
While this is not a definitive list, nor is it designed to replace crisis intervention training, this list of intervention prompts does give the clinician a solid foundation for their crisis management documentation.
Crisis management is a valuable skill for clinicians, yet proper documentation often falls short. Our Intervention Prompts, rooted in the proven framework of Gilliland and James’ six-step crisis intervention model, provide a structured approach to navigate these complex situations. By offering clear guidelines and rationale for each step, these prompts empower clinicians to document effectively while prioritizing client care.
The Crisis Management Intervention Prompts Form is formatted as a FILLABLE PDF. We recommend using Adobe Reader or Adobe Acrobat for best results.
